Refund Policy

RSTHEME is a renown and registered organization with more than 10 years in the industry. We have worked with clients globally offering them streamline procedure.

Return and Refund Policy

Thank you for shopping at rstheme.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. .

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to RSTheme.
  • Goods refer to the items offered for sale on the Service. It must be one of ththe item listed on our website.
  • Orders mean a request by You to purchase Goods from Us.
  • Service refers to the Website.
  • Website refers to RSTheme, accessible from https://rstheme.com/
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

RSTHEME is a recognized author at Envato Market with more than 10+ Years in the industry. Most of the rules and regulations are in parallel terms with the Envato refund policy only. 

You are eligible for a refund in the following situation:

  1. If you buy any product by mistake and yet don’t download any files. ( Noted all downloaded logs are saved).
  2. If the products are not working or non-functional.
  3. If you don’t get any response or solution from forum post or mail within 3 business days except Saturday & Sunday after you posted support request.

In any doubt, you must create a ticket ASAP with our customer support via our site or mail support@rstheme.com.

Refund not acceptable for the following situation:

  1. After purchasing the item if you change your mind to not use it without any specific reason.
  2. If you buy any item by mistake and downloaded the item. (noted all download logs are saved).
  3. You need to provide the necessary issue with the product. If you don’t provide the right reason then the item will not be eligible for a refund.
  4. If your team doesn’t provide us with support and fix your issue and you can not use this item.

RSTHEME provides 15 days money-back guarantee but you should notify us within 10 days that count from your purchase date. RSTHEME has the right to ask you the reason for a refund. After 20 days refund expires.

Noted: Refund may take 7+ days to arrive in your account.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us at support@rstheme.com: